Gone are the days when an excel sheet and emails were used for reporting the bugs in an app. Successful projects often require constant and effective communication. As the number of projects and the count of people have been growing, there is a need of an automated mechanism that makes the management of the issues easier and consistent. All the modern IT projects require a bug tracking system. There are several bug reporting systems available in the market today which helps to track, report and resolve the bugs in an app. Some tools offer the option of categorizing and prioritizing the issues. They can be assigned to the right team members too.
The major benefit of a bug-tracking system is to offer a clear and centralized overview to the developers. The users can provide valuable inputs and feedback and the developers can resolve them. It bridges the gap between the users and developers. Smooth communication between the two facilitates increase in productivity and improves customer satisfaction.
appOwiz is a unique tool that allows the users to find the bug in the app and they can send their feedback to the developers. Most of the bug tracking software vendors charge huge licensing fees. appOwiz is a reasonably charged all-in-one tool for the developers and it offers a free version too for individuals and start-ups. It has been a favorite of many organizations across the globe.
No matter what method you choose for getting your customers’ feedback about the mobile apps you are building, there can be a little gap in the communication. appOwiz provides the option of visual and audio feedback to make sure that there is no gap left. The users can capture the screen of the app and add notes and submit to the developer. It also offers an audio recording feature where the users can describe the captured screen with a recording. It won’t be incorrect to say that everything happens with a tap of few clicks.
It is easy for the developers to distribute their app among the co-workers and the users for testing the app. The admin can easily track the bugs reported by the users and the tasks can be assigned to the respective developer via Dashboard.
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Being an App Developer, I have to regularly send the Ad-Hoc bundles to my customers to receive their feedback & we know how tedious and messy the work can get. Hence, I thought to give appOwiz a try. It turned out to be the easiest way to distribute Ad-Hoc OTA by simply uploading the bundle and send invite via email to download the app. appOwiz has ensured that my customers are looking at which bundle to give the feedback which in return, saves my time.
We have tried everything. Email, face to face meetings, long phone calls to get our customers' feedback about the mobile apps we are building for them. There used to be that little gap in the communication which led to rework. We came across appOwiz and upon using it, I can confidently say that our accuracy level has been increased extensively. The Visual and Audio Feedback makes sure that there is no communication gap and my customers and my developers stay on the same page.
I am not a techy guy who wanted to build my own mobile app. It was way difficult for me to express what exactly I needed or what is not as per my expectations so my app developer asked me to give feedbacks using this great tool called appOwiz and believe me it is so easy because I can literally point out where exactly what I want using its features like write notes, record voice notes, screen capturing etc.
appOwiz 's SDK is available in all the 3 major platforms, Andorid, iOS and Windows. By following simple steps you can integrate appOwiz SDK in your app and app user can start submitting bug reports and feedback.
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